- Refund Policy
Returning Incorrect, Damaged, Or Unneeded Items
We accept returns of most new, un-opened/un-used items within 30 days of delivery. All items must be in original condition. A full refund will be issued less the original and return shipping costs, unless the return is a result of our error (i.e. you received an incorrect or defective item, etc.) Returns of used items are generally not accepted and are subject to a 25% fee as determined by the original purchase price.
You should expect to receive your refund within 2 weeks of giving your item(s) to the return shipper, however, in many cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (1 to 5 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (2 to 3 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return.